FREQUENTLY ASKED QUESTIONS


Before you contact us with any questions regarding this website, please take a moment to read through this page. The following questions and answers are dedicated to your queries on this website. If you are looking for answers to problems on our ordering site please log on the the site here where you will find a dedicated troubleshooting page.

 

Any suggestions to additions to this page please feel free to email them to the Webmaster.


I cannot open any of the downloads on this website?

 

All document downloads on this website will require you to have Acrobat Adobe Reader installed on your PC. To get you’re a FREE copy please click here. (Opens blank window.) Once you have downloaded this please make sure you re-start your PC.

 

I can't view the banner on this website?

 

All new versions of browsers support Flash and will come with the plugin already installed. If you can't view Flash on this website it will be because it is likely you are viewing this site on an old version of browser. If that is the case please download a newer browser to ensure your full viewing experience. Click here to download the latest version on Internet Explorer..

 

What browsers are fully supported by Kleeneze websites?

 

This website is fully supported by Internet Explorer 4 and upwards. Kleeneze recommend you use Internet Explorer as your primary browser as our Internet Ordering facility will require you to have this installed in order for you to place orders.

 

I have comments on this website who can I contact?

 

The Kleeneze Webmaster would be happy to hear your opinions on this website and any comments to additional information you would like to see on this site. You can email the Webmaster at: webmaster@kleeneze.co.uk.

 

I have comments on the business who can I contact?

 

Any queries that come to this email address that do not relate to the website can not be answered. Please direct all enquiries through to the service centre on: service.centre@kleeneze.co.uk.

 

UK telephone number:


ROI telephone number:


UK / ROI Service Centre open:

08703 33 66 88


01248 22 22


Monday to Friday 7:00am to 23:00pm